At Pillar Property Limited (“Pillar”, “we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, interact with our advertising, enquire about our developments, or use our services.
We may collect personal information including:
- Name
- Phone number
- Email address
- Property preferences
- Location information
- Communication records
- Information submitted through forms, surveys, or enquiries
- Website usage and browsing behaviour
- Device and browser information
- Marketing engagement data
We may collect information when you:
- Visit our website
- Submit an enquiry form
- Request brochures, price lists, or floor plans
- Contact us by phone, email, social media, or online chat
- Register for updates about developments
- Attend property viewings or events
- Interact with our advertisements on Meta, Google, or other platforms
We may also collect information through cookies, analytics tools, and advertising technologies.
We may use your personal information to:
- Respond to enquiries
- Provide property information and updates
- Arrange viewings and consultations
- Deliver requested brochures and marketing materials
- Improve our website and services
- Understand customer preferences
- Conduct market research and reporting
- Manage customer relationships
- Comply with legal obligations
With your consent, we may send:
- Property updates
- New development announcements
- Promotional offers
- Market insights and newsletters
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us directly.
Our website uses cookies and similar technologies to:
- Improve website functionality
- Analyse website traffic
- Measure advertising performance
- Personalise user experiences
- Support remarketing and advertising campaigns
Cookies may be placed by Pillar or third-party service providers including Google, Meta, and other marketing platforms.
You can manage cookie preferences through your browser settings.
We may use services including:
- Google Analytics
- Google Ads
- Meta Pixel
- Meta Conversion API
- GoHighLevel CRM
- Other marketing and analytics platforms
These tools may collect information about your interactions with our website and advertisements to help us improve our marketing effectiveness and customer experience.
We may share personal information with:
- Sales consultants and authorised representatives
- Marketing and advertising service providers
- CRM and technology providers
- Website hosting providers
- Professional advisers
- Government agencies where required by law
We do not sell personal information to third parties.
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification, or disclosure.
Information may be stored securely within New Zealand or by trusted service providers located overseas who maintain appropriate security standards.
You have the right to request access to personal information we hold about you and request corrections if the information is inaccurate.
To make a request, please contact us using the details below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any external websites they visit.
We may update this Privacy Policy from time to time. Any updates will be published on our website and become effective immediately upon publication.
If you have any questions regarding this Privacy Policy or your personal information, please contact:
